Terms
Terms of Service
These terms govern your use of Hotel Lobby AI. By using the service, you agree to follow them.
Last updated: October 27, 2026
Using the service
You must be at least 18 years old, or the age of legal majority where you live, to purchase credits. You need permission to upload every photo you use, including permission from each person shown. You are responsible for keeping your account or checkout information secure.
You may use finished videos for personal and commercial social content, subject to the platform rules where you publish and the rights of any person, location, music, or brand shown. You may not use the service to impersonate someone, mislead viewers, imply an endorsement, create sexual or violent content, harass another person, or violate law.
Pet photos and effects
The dedicated pet page accepts ordinary cat and dog photos only, with one animal per photo and no people. You must be 18+ and own or have permission to use the photos and depict the pets. Solo dance uses one photo and creates a 10-second 720p video with original Spanish rap and a silent download. Pet rap duet uses two distinct photos and creates a 10-second native 480p video with original English rap. Custom audio, copyrighted characters, cruelty, harmful scenes and misleading endorsements are not supported. The same payment, private processing, provider retention, 24-hour download and failure-credit rules apply. AI anatomy, coat markings, mouth motion and identity may vary.
AI output and likeness
The service creates original video scenes from authorized still images. It does not accept source videos or replace faces in existing footage. All adult, pornographic, sexually explicit, sexually suggestive, and NSFW generation is prohibited. Our Acceptable Use Policy also applies.
AI video is probabilistic. Results may contain artifacts, unexpected motion, or differences from the source photos. We do not guarantee a particular likeness, artistic result, reach, engagement, or platform approval. You should review every render before publishing.
Public figures, celebrities, minors, and private people without documented consent are not supported. Do not use generated output to make false statements, promote a product or political message, or place a person in a misleading context.
Underlying AI models
Hotel Lobby AI creates a 10-second vertical rap duet in native 480p from two authorized adult portraits. Bulin 47 AI creates a 10-second vertical street dance in 720p from one authorized adult photo, with original Spanish rap and a silent download. Generation uses Seedance through SeeAPI; earlier MiniMax jobs stay with their original provider. Photos upload only after verified payment when you start generation. Custom audio, source-video uploads and voice cloning are not supported. Likeness, pronunciation, lip sync and movement are not guaranteed. No original artist recording or voice is supplied. Photos are removed after successful generation or within 24 hours; completed videos expire after 24 hours. Providers have independent retention policies. We do not train our own models on uploads.
User breaches, suspension and termination
Violating these terms or our Acceptable Use Policy, including uploading unauthorized photos or requesting prohibited content, may result in rejection of a request, suspension or termination of access, and removal or restriction of affected source files and generated content under our control. Serious or repeated misuse may result in permanent restriction. We may preserve evidence or cooperate with competent authorities where required by law.
Users are responsible for their uploads, requests and publication of output. To the extent permitted by law, you are responsible for losses and third-party claims caused by your unlawful use or breach of these terms. Credit restoration for technical failures is separate from cash refunds; policy violations do not automatically qualify for either. Our Refund Policy and mandatory consumer rights still apply.
You may stop using the service at any time. To report a violation or ask for review of an access restriction, email support@hotellobbyai.com with the relevant job or order ID and an explanation. Do not send passwords or unnecessary personal data.
Credits and availability
One full video costs US$9.90 before applicable taxes shown at checkout. This is a one-time purchase for one 10-second video, with no subscription or automatic renewal. Payment is handled by Waffo Pancake. Each admitted generation uses one video credit. A confirmed technical generation failure restores that credit once; uncertain provider submissions remain under review to prevent duplicate generations. A restored video credit is not a cash refund; our Refund Policy and mandatory consumer rights apply. Keep your browser session and download your completed video. Contact support with your order or task ID if you lose access. Private test API reservations are separate from paid credits.
We may pause generation, change third-party models, impose fair-use limits, or modify features to protect service quality and control cost. We aim to give notice of material changes when practical.
Intellectual property
You retain your rights to the photos you upload. You give us a limited license to process those photos and create the requested output. As between you and Hotel Lobby AI, you may use the output you lawfully generate, subject to third-party rights and these terms.
The Hotel Lobby AI name, interface, copy, and original site materials belong to their respective owners. The service is not affiliated with CapCut, TikTok, any music label, or any artist referenced in a trend description.
Disclaimers and liability
The service is provided on an “as available” basis. To the extent permitted by law, we disclaim implied warranties and are not liable for indirect, incidental, special, or consequential losses. Our aggregate liability relating to the service will not exceed the amount you paid us in the three months before the claim.
Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you. Nothing here limits rights that cannot legally be waived.
Changes and contact
We may update these terms as the service changes. The updated date at the top of this page shows the latest revision. Continued use after an update means you accept the revised terms. Questions can be sent to support@hotellobbyai.com.
Stones to Castle processing
The Stones to Castle template uses one authorized adult portrait to generate three short builder shots with Seedance 2 through SeeAPI. We assemble them with fixed crowd and castle footage, a hand-and-stone insert and audio from the selected trend reference. The delivered video is a 15-second, 9:16, approximately 720p MP4 for personal, non-commercial use. This template costs US$9.90 once, plus applicable tax displayed at checkout. Hotel Lobby AI does not own the reference footage or recording and does not claim creator or music-owner endorsement. Likeness and clothing can vary.
An automated likeness check may hold a job for support review when a face differs, is unclear or cannot be verified. It is not a guarantee of identity or overall video quality. We do not automatically submit paid replacements. Confirmed technical failures restore one video credit; cash refunds follow the Refund Policy.
Couple Back Tattoo photo product
Couple Back Tattoo AI is a separate photo product: US$2.99 once, plus applicable tax shown at checkout, for one portrait PNG generated at the Nano Banana 2.1 2K setting through SeeAPI. Your face uses one authorized adult photo and an AI-created adult partner; Both of you uses two separate authorized adult photos. The tattoo and scene are AI fiction. Identity, anatomy, composition and lettering may vary. No video, subscription or free personalized preview is included. This template is for personal, non-commercial use; disclose AI when posting.
Only verified payment for this photo product enables its generation. A photo purchase cannot be used as a video credit. A confirmed technical failure makes the paid portrait available again; an uncertain submission stays under review so that a second paid model task is not started automatically. Return to the same browser to view the task. Private PNG downloads and phone QR links expire 24 hours after completion and are revoked if the purchase is refunded. The Refund Policy and mandatory consumer rights apply.